Returns & Exchanges:

I gladly accept returns, exchanges, and cancellations

Contact me within: 14 days of delivery

Ship items back within: 30 days of delivery

Request a cancellation within: 3 days of purchase

The following items can't be returned or exchanged:

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Solid gold items, diamond jewelry, custom or personalized orders.

Questions about your order?
Please contact me if you have any problems with your order.

Returns and exchange details

Non-Custom Jewelry:
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If for any reason, you are not entirely pleased with your purchase, please contact me within 30 days of receiving your jewelry to make an exchange or receive a refund.

Rings from size 9 and above will be charged a 20% restocking fee and the original shipping charge.

After item is returned in its original condition, a full refund will be issued.
Shipping and insurance costs are NOT refundable.

Please consult me by email (or phone if in Israel) before shipping items back, in order to receive instructions of how to do it.

Custom Jewelry and solid gold jewelry:
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Items that are custom made or contain solid gold or diamonds, are NOT returnable.

Jewelry that has been modified, resized or altered in any way cannot be returned.